Tenants

Moving out on your own for the first time can be daunting and there are lots of things to consider ensuring that your tenancy runs as smoothly as possible. We’ve compiled a tenants’ guide to renting answering many of the questions, we are frequently asked by first-time tenants.

 

How can I identify new properties quickly?

You can, of course, sign up for property alerts from online portals but registering with Aston Gray offers you the chance to stay ahead of the competition and be one of the first to know if a property which meets your criteria come onto the market. Many rental homes are snapped up quickly so having regular communication with a letting agent could speed up your property search.

 

How many viewings should I attend?

If you are only looking at property in one area, I would say no more than 7 if you want to avoid looking at the same type of thing repeatedly. If you are more flexible in the area and/or your budget, then you may want to book a few more to ensure you’ve seen a good representation of each area and price range.  

 

What references will I need to provide?

The most important reference you will need to provide is one from your employer verifying that your earnings are as you’ve stated. If you have previously lived in rental accommodation, a reference from your previous landlord is required. You may also be asked to provide personal references, this can be a friend or a colleague who can vouch that you are who you say you are and, that they believe you will be a good tenant.

 

Am I a suitable tenant?

A landlord’s ideal tenant is someone who pays their rent on time and doesn’t cause any damage to the property. That’s why we run through background checks on all prospective tenants, these checks highlight issues which may be of concern to landlords including bad credit scores, debt, a criminal record or even if you’ve filed bankruptcy.

 

What if I fail referencing?

Don’t panic if you’ve got a bad credit rating or previous debt, you may still be able to become a tenant by using a guarantor. A guarantor is a family member or friend, who firstly is a homeowner and is prepared to sign a contract stating that if you fail to pay your rent, they will be liable for it. This offers landlords added peace of mind that rent will be paid on time and in full.

 

Will I get my deposit back?

Yes, you are entitled to receive your full deposit when you leave the property - providing it is left in the same condition as when you moved in. If the property needs to be professionally cleaned or there are any damages or repairs, the landlord may deduct the cost for rectifying these issues from your deposit. If there are any disputes over the deductions from the deposit, these can be raised with either the letting agent or the deposit holding company who can act as a mediator until the dispute is resolved.

 

What repairs & maintenance issues are I responsible for?

As a tenant, you are responsible for looking after internal decorations, furniture, and equipment. There is an expectation for wear and tear to the property and landlords won’t be able to deduct this from your deposit so long as it’s reasonable. It is your duty as a tenant to report any maintenance or repair issues to the landlord in a reasonable amount of time to prevent the problem from worsening. Minor maintenance works such as changing light fittings and checking smoke alarms work all fall within your responsibilities as a tenant.

 

What repairs & maintenance issues are my landlord responsible for?

Landlords are responsible for the properties structure and exterior, as well as the sanitation fittings such as sinks, drains, and pipes. Heating and hot water are also the responsibility of the landlord as is gas appliances and fittings.

 

What happens when I want to leave?

You will need to review your contract to understand if you are on a fixed-term tenancy or a periodic one. If you are on a fixed-term agreement you must check if there is a break clause and what the terms are, otherwise, you will have to continue paying rent until the end of the fixed term. If you are on a periodic tenancy your tenancy rolls on each time you make a payment so you will need to give notice equivalent to the gaps between payment e.g. if you pay monthly your notice is 1 month. The notice should be given in writing and you should always keep a copy for your own records. Include in the letter; the property’s address, the date you will be leaving, and how the landlord can contact you.

 

Tenancy Fees

 

 

Tenant Information[1] – including Tenant Fees

 

 

Holding Deposit - One week’s rent - to reserve a property.

 

This will be refundable unless: the applicant withdraws from the tenancy, fails a Right-to-Rent check, provides materially false or misleading information, or fails to sign their tenancy agreement within 15 calendar days (or other deadline as mutually agreed in writing).

 

Deposit- Rent under £50,000 - Five weeks’ rent

This is money held as security for damages or defaults of a tenant throughout the tenancy (secured in a government approved deposit protection scheme) and will be refundable at the end of the tenancy.

 

Deposit – Annual rent of £50,000 or over

- Six weeks’ rent

This is money held as security for damages or defaults of a tenant throughout the tenancy (secured in a government approved deposit protection scheme) and will be refundable at the end of the tenancy.

 

Late payment of rent

 

Interest at 3% above the Bank of England Base Rate for late payment of rent (i.e. more than 14 days overdue) from the due date until paid.

 

Lost Key(s) or other Security Device(s)

Tenants will be liable for the actual cost of replacing lost keys or other security device.

 

Variation of Contract - (Tenant’s Request) including a request for a change of sharer

To cover the costs of taking landlord’s instructions and preparation of new contract capped at £50.00 or reasonable costs if higher.

 

Early Termination - (Tenant’s Request)

 

Following the request of an early termination to the tenancy the tenant shall be liable to the landlord’s/agent’s reasonable costs in re-letting the property (including the rent due) until the start date of the replacement tenancy.

 

 

·       Aston Gray is a member of the Client Money Protection scheme giving you the peace of mind that comes with this government approved protection. 

·       Aston Gray is a member of the government approved redress scheme – the Property Ombudsman that provides redress in the unlikely event of a dispute being unable to be resolved. 



[1] As required by the Consumer Rights Act 2015 Section 83

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